I Guess Customer Service is Service. Duh.

A short while ago,  I wrote about how I felt God was sending me a message that I should be using my spiritual gifts to serve others, but I couldn’t figure out what I was supposed to be doing.  You can read that post here:  How Can I Use my Gifts to Better Serve God and Others?

I ended that post by saying that I was anxious to find out what lessons I would learn on my journey.  Well, the journey did not take me where I expected.

Soooo . . . I had met with the Lead Pastor at our church, who introduced me to the Outreach Pastor.  We talked about my talents and interests.  A Sunday or two later, I found myself helping with Pre-K Kids’ Church.  On the inside, I was less than enthusiastic about this.  On the outside, I tried to make it seem like I was enjoying myself.

I’ve taught Sunday school in the past, and I just don’t enjoy it that much.  It’s a myth that if you’re female and you have young children, you must love working with all children.  Don’t get me wrong.  I do like kids.  As I communicated to the Children’s Director, there’s just something about that environment I find very draining.  I’m willing to fill in temporarily, but it’s not something I’m interested in doing every week.

The church also contacted me about a weekly women’s Bible Study, potentially helping the older kids with their weekly production, and helping with the Kids’ Church registration desk.

In addition, I just got a promotion at work that requires me to work an extra hour per day.  Besides being less than a month back into the school year, my daughter started weekly dance class again.  I’ve also decided to possibly pursue another degree, related to my promotion.  I have a full plate.

Long story short, I decided to say “No” to Kids’ Church and helping with the older kids’ production. I have committed to a six week Women’s Bible Study, which meets weekly, and working at the registration desk for Kids’ Church every six weeks.  I worked at the registration desk for the first time last Sunday, and I really liked it a lot.  I figured out, it was because it was a lot like my old Customer Service job, so it came pretty naturally.

I wrote an article a year ago where I talked about how I developed a talent or a skill in coaching and managing others (Is it a Talent or a Skill?  Does it Matter?) in my job in Customer Service.  I didn’t focus on what I had learned when serving customers, and training others to serve customers.  Frankly, I learned a ton, and matured a great deal too.  I recently started to realize that my ability to not take things personally came, at least in part, from dealing with upset customers.  This is a skill I use constantly, and had attributed it to the tools I had found in learning to overcome anxiety.  I hadn’t been giving the Customer Service experience nearly enough credit.

Even funnier, of all the gifts I listed in my recent article, when I was trying to figure out how I should be serving, not once did Customer Service come to my mind.  I took a really round about way to get to the spot where I’m supposed to be helping right now.  I enjoy doing it, and the time commitment fits perfectly with all of my responsibilities.  I really like the Children’s Director, who is training me.  That could be the icing on the cake – I may even make a new friend.

 

 

5 thoughts on “I Guess Customer Service is Service. Duh.”

  1. Oh, I can absolutely relate on not loving the regular commitment to Sunday school — I helped out every other weekend lastyear, and after each session, I was completely drained! I’m still working on finding another way to contribute!!

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